Shipping & Returns

*Please be advised that extending COVID-19 restrictions are impacting delivery operations.
 
SHIPPING COSTS : 
We offer flate rate shipping for all orders 
 Standard $10  ( 3- 5 days)  |   Express $19.95 ( 1- 3 Days)
    We do our best to meet these delivery estimates, but cannot guarantee them. 
    • Complimentary standard domestic shipping on orders over $100 applied automatically at checkout.
    • Monday through Friday are business days, but public holidays and weekends are not. Business day count start from next business day (an order placed on Friday will be observed on the following Monday)
    • Shipping costs are at a flat rate of $10 for orders under $100
     
    RETURNS :
    To request a return, please email archcollectivestore@gmail.com
    • Customers are responsible for shipping and handling costs for any returns.
    • There is no re-delivery fee for exchanged items delivered within Australia.
    • The purchase price will be refunded to you using the original payment method. Shipping costs are non-refundable.
    • Any items purchased on sale is final sale and cannot be returned. No exceptions.
    Please ensure the below is followed for your return to be processed:
    • Item is returned within 7 days of purchase date.
    • The returned item is unused and undamaged with original packaging.